Mouse4 is sold as a one-time digital Lifetime License. There is no subscription and no automatic renewal. The 14-day trial is free and does not create a payment or an automatic charge.
1. How refunds work
Contact us at johnwish1590@hotmail.com with your purchase email, payment reference, and a description of the request. We will review the request and process an eligible refund through the original payment method where possible.
Nothing in this policy limits a non-waivable consumer right that applies in your country.
2. EU, EEA, Switzerland, and United Kingdom
Where applicable law grants a statutory withdrawal right for a one-time digital purchase, that right applies subject to the conditions required by local law.
3. Technical defects
If a material technical defect prevents you from using Mouse4 as described, contact us first at johnwish1590@hotmail.com with your purchase email and a description of the problem. We will try to resolve it. If it cannot be resolved, we will consider a refund in accordance with applicable law.
4. After a refund
When a refund is approved, the Lifetime License is cancelled and access to the licensed features may be suspended. Refunds are normally returned to the original payment method where possible.
5. Contact
For product support or a refund request, email johnwish1590@hotmail.com with your purchase email and payment reference.